Welcome to The Himalayan Hikes
By booking a trek, using our website (www.thehimalayanhikes.com), or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Booking and Payments
- All bookings must be made through our official website or authorized representatives.
- A minimum deposit of 30% of the trek/package cost is required to confirm your booking.
- The remaining amount must be paid at least 3 days before the trek starts.
- Payments can be made via UPI, bank transfer, or other approved payment methods listed on our site.
2. Cancellation and Refund Policy
- Cancellations made 15 days before the departure date are eligible for a 70% refund.
- Cancellations made between 7–14 days before departure receive a 40% refund.
- No refund is provided for cancellations within 7 days or no-shows.
- We reserve the right to cancel any trip due to natural disasters or low group size. Full refunds or alternate dates will be offered.
3. Medical Conditions and Fitness
- All participants must be physically fit and declare any medical conditions prior to the trip.
- We are not responsible for injury, illness, or death due to undisclosed conditions or personal negligence.
- Fitness screening may be required for high-altitude treks.
4. Safety and Conduct
- Follow instructions of trek leaders and guides at all times.
- Misconduct or endangering behavior may result in removal from trek without refund.
- Alcohol, drugs, and smoking are strictly prohibited during the trek.
5. Travel Insurance
- Travel insurance is not included in our packages.
- We strongly recommend all participants purchase travel and medical insurance before the trek.
6. Equipment and Rentals
- We provide a list of recommended gear for each trek.
- Equipment rentals (e.g., sleeping bags, trekking poles) are available at an extra cost.
- Participants are responsible for returning rented items in good condition.
7. Photography and Media
- Photos or videos may be taken during the trek for promotional use.
- If you do not wish to be featured, inform our team in writing before the trek.
8. Changes to Itinerary
- Itineraries may change due to weather, road conditions, or unforeseen circumstances.
- We will try to follow the original schedule but cannot guarantee changes beyond control.
9. Liability Disclaimer
- Trekking involves risk. We are not liable for injury, loss, or damage during the trip.
- We are not responsible for third-party service delays or cancellations.
10. Jurisdiction
- All legal matters fall under the jurisdiction of courts in Dehradun, Uttarakhand, India.
Contact Us
Phone: +91-7310773992 / +91-7858081560
Email: support@thehimalayanhikes.com
Website: www.thehimalayanhikes.com